* When making returns customer is responsible for return shipping
* Orders are processed and shipped within 24-48 hours. Please note that pre-orders will ship within the designated time frame given on the FB page or website. 
* Online orders ship through USPS. Tracking information is issued and emailed when the order is shipped.
Petite Deerlings LLC is NOT responsible for:
* Incorrect addresses
* Delays with USPS or UPS shipping
* International Duties or Customs Charge
* Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links: 

https://www.usps.com/help/claims.htm

https://www.ups.com/us/en/support/file-a-claim.page